1. Processing and protection of data
1.2. Tele2 has the right to use authorized processors for personal data processing:
1.2.1. Tele2 processes the Client's personal data itself or through authorized processors for performance of a contract or for taking measures prior to the conclusion of the contract, as well as for the transmission of contracts pursuant to the procedure and to the extent prescribed by legislation (incl. for securing the performance of the contract, settling disputes, identifying and verifying the circumstances related to the violation or for any other legal reason);
1.2.2. Tele2 has the right to disclose the personal data of the client to the holders of databases intended to enable the assessment of the creditworthiness of a person, or to forward the contracts and data related to the non-performance of the contract to third parties, including lawyers, legal and collection agencies;
1.2.3. Tele2 has the right to process the Client's personal data itself or through authorized processors on the basis of the legitimate interest of Tele2 or Tele2 authorized processor, and the Customer has the right to object to such processing at any time.
1.3. Tele2 has the right to assign the caller’s location to the emergency number "112" without its consent and to transmit the corresponding data to the persons entitled under the law.
1.4. When ordering or using a service that requires the transmission of customer-related data to third parties involved in the provision of a particular service, the customer has previously agreed to the transmission of the data that is directly necessary for the use of the desired service and agrees to fulfill any obligations arising from such service.
1.5. Security of data processing:
1.5.1. Tele2 ensures the security of the Communications Network, the content and form of the messages of the Client and the time and manner of sending the messages in accordance with the requirements of legislation;
1.5.2. Tele2 is required to keep confidential information about the customer that has become aware of it during the provision of services and to disclose it only with the consent of the client, unless the obligation to disclose the data arises from law;
1.5.3. The Client is obliged to use the Services provided by Tele2 safely and with due care and to ensure that the applications and equipment used by the Client are secured. The Client is obliged to keep the PIN Code, Password, usernames and passwords or other information or information media used for identification (eg ID card or Mobile ID) secret for the Client, his / her device, Service or e- environment or other information related to his / her identification.
2. Conclusion of the contract
2.1. For each number, Tele2 or Tele2 representative and a person wishing to use the services shall enter into a Contract.
2.2. The person wishing to use the services (Client) must enter into the contract upon conclusion or modification:
2.2.1. provide Tele2 with all necessary data and documents required by Tele2,
2.2.2. To use self-service and e-shop, identify yourself through an Internet bank, ID card or Mobile ID;
2.2.3. examine the documents related to the provision of communications services at Tele2 representative office or on the website www.tele2.ee which are an integral part of the contract and to which the contract refers;
2.3. Tele2 has the right to refuse to sign the contract or the agreement will not enter into force if:
2.3.1. The person does not provide the data and / or documents requested by the person or has provided incorrect or incomplete information;
2.3.2. it is not technically possible to connect to the Tele2 communications network in the desired area or manner of the person using the services;
2.3.3. the person owes Tele2 or another communications undertaking for the communication service provided to him;
2.3.4. the person is subject to bankruptcy proceedings;
2.4. Agreement on Number Mobility :
2.4.1. A person who wishes to have a contract in the framework of number portability is awarded a suspensive agreement. The Agreement enters into force as soon as Tele2 has notified the person of the deadline for the porting of the number and has created the possibility to use the communication services on the number indicated in the contract. A suspensive condition agreement shall not enter into force if the communications undertaking assigning the number indicated in the contract notifies the rejection of the number porting request or if the person does not terminate the subscription contract with the assigning communications undertaking within the prescribed time limit.
2.4.2. Upon conclusion of the contract, Tele2 shall commence the provision of the communication service as soon as possible. Tele2 has the right to extend the deadline for opening services in the event of any deficiencies, differences or other obstructive circumstances (including payment of prescribed amounts) revealed by the verification of the data provided by the client, and to demand their elimination within a reasonable time. Tele2 has the right to withdraw from the contract if the customer does not eliminate the deficiencies found within the prescribed term.
3.1. The length of the Tele2 billing period is one (1) month for which the invoice is made on the last day of the billing period. The billing fees are fixed in a contract between the parties or a price list published on the Tele2 website. The Customer is obliged to pay the invoice by the due date indicated on it.
3.2. If the invoice is not received, the customer is obliged to inform Tele2 immediately by the 10th day of the calendar month following the provision of the service. If the Customer has not notified Tele2 of any change in the data, the documents and invoices prepared and forwarded by Tele2 on the basis of unmodified data shall be deemed to be received by the Customer.
3.3. Tele2 has the right to demand that the customer pay for the services not previously settled but used by the customer.
3.4. Tele2 mediates, under the conditions established by Tele2, roaming services, which are paid on the basis of Tele2 invoices, based on the price list of the undertaking providing communications services in a foreign country, which is published on the Tele2 website;
3.5. If the customer fails to pay the invoice submitted to him in due time, Tele2 shall be entitled to demand an interest for late payment of 0.15% per day for each day of delay.
3.6. If the customer disputes the invoice submitted to him before the due date, the invoice will be suspended for the entire invoice. The client pays Tele2 the disputed invoice, in the legal part, after the settlement of the dispute. In the event of unjustified challenge, Tele2 shall be entitled to charge interest for undue payment in accordance with clause 3.5.
3.7. Tele2 undertakes to submit to the Customer a final statement within three (3) months from the date of termination of the Agreement.